joan365 Terms and Conditions — Know the Rules Before You Play

By accessing joan365 — whether through registration, browsing, or placing any bet or wager — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms apply to all users of the joan365 platform, including registered account holders and visitors who access the site without an account. If you do not agree with any part of these terms, you must stop using the platform immediately and refrain from creating an account. joan365 reserves the right to update or amend these Terms and Conditions at any time, and continued use of the platform after any such update constitutes your acceptance of the revised terms. We recommend checking this page periodically so you are always aware of the current rules that govern your use of the platform.

The joan365 platform is strictly available to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By registering an account, you confirm that you meet both of these requirements and that all information you provide during registration is accurate, complete, and up to date. Each person is permitted to hold only one account on the platform — creating multiple accounts for the same individual is prohibited and may result in the suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity that occurs under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify joan365 immediately through the contact details provided on the platform.

joan365 reserves the right to request identity verification documents at any point during the account lifecycle, including at registration, before processing a withdrawal, or as part of a routine compliance review. Failure to provide requested documentation within a reasonable timeframe may result in temporary restrictions being placed on your account. We take the integrity of our player base seriously, and these verification measures are in place to protect all users of the platform as well as to comply with applicable regulations in the Philippines.

All financial transactions on joan365 — including deposits and withdrawals — are conducted exclusively in Philippine pesos (PHP). Funds deposited into your account are credited to your balance and may be used to place bets or wagers across the sports betting and slots sections of the platform. Deposits must be made using the payment channels listed on the Deposit page, and joan365 does not accept payments through channels that are not listed or approved on that page. Minimum and maximum deposit amounts may apply and are displayed within the deposit flow at the time of your transaction.

Withdrawal requests are processed to the local Philippine payment channel linked to your account, as detailed on the Withdrawal page. joan365 aims to process withdrawal requests promptly, but processing times may vary depending on the payment channel used and any verification requirements that apply to your account at the time of the request. Withdrawals will only be paid out to an account or channel that belongs to the registered account holder — third-party withdrawals are not permitted under any circumstances. joan365 reserves the right to conduct additional checks before releasing funds where there is a reasonable basis to do so, including where unusual account activity has been detected.

joan365 is provided for personal entertainment purposes only. You agree to use the platform in good faith and in accordance with these Terms and Conditions, and you must not use the platform in any way that is unlawful, fraudulent, or harmful to other users or to the integrity of the platform itself. Prohibited conduct includes, but is not limited to: using automated software, bots, or scripts to interact with the platform; exploiting technical errors or system vulnerabilities for financial gain; colluding with other players to manipulate the outcome of any game or bet; and providing false information during registration or verification. Any account found to be engaged in prohibited conduct may be suspended or permanently closed, and any funds associated with such conduct may be forfeited.

The platform is accessed through a web browser and does not require any software download or installation. You are responsible for ensuring that the device and internet connection you use to access joan365 are secure, and joan365 is not liable for any loss arising from unauthorised access to your account that results from your failure to keep your login credentials confidential. All content on the joan365 platform — including game titles, odds, graphics, and text — is the property of joan365 and may not be reproduced, distributed, or used for any commercial purpose without prior written consent.

joan365 is committed to promoting responsible gaming among all Filipino players who use the platform. We believe that betting and gaming should remain a form of entertainment, and we encourage all players to set personal limits on the time and money they spend on the platform. If you feel that your gaming activity is becoming difficult to control, or if it is negatively affecting your finances, relationships, or wellbeing, we strongly encourage you to visit our Responsible Gaming page for guidance and resources. The platform is strictly for adults aged 21 and above, and joan365 takes all reasonable steps to prevent underage access. Players who wish to take a break from the platform or close their account may do so by contacting our support team, and we will action such requests promptly and without penalty.

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. joan365 collects only the information necessary to operate your account, process transactions, and comply with applicable legal and regulatory requirements in the Philippines. We do not sell or share your personal data with third parties for marketing or advertising purposes. All data transmitted between your device and the joan365 platform is encrypted to protect your information during transit. If you have any questions or concerns about how your data is handled, please refer to the Privacy Policy or contact our support team using the details provided on the platform.

joan365 provides the platform on an "as is" and "as available" basis. While we make every effort to ensure that the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access and we are not liable for any losses arising from platform downtime, technical errors, or interruptions to service that are beyond our reasonable control. joan365 is not responsible for any loss of data, loss of profits, or any indirect or consequential loss arising from your use of the platform, to the fullest extent permitted by applicable law in the Philippines. Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, or any other liability that cannot be excluded by law. If you have a dispute or complaint about the platform, we encourage you to contact our support team in the first instance so that we can work towards a resolution.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the joan365 platform that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the courts of the Philippines. By using the platform, you consent to this jurisdiction and agree that the Philippines is the appropriate forum for the resolution of any such dispute. If any provision of these Terms and Conditions is found to be invalid or unenforceable under Philippine law, the remaining provisions will continue in full force and effect.

joan365 may update these Terms and Conditions from time to time to reflect changes in the platform, applicable law, or our operating practices. When we make material changes, we will update the effective date shown at the top of this page. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you should stop using the platform and may request the closure of your account. We recommend bookmarking this page and reviewing it periodically so you are always informed of the terms that apply to your use of joan365.